Native Mode — Full AI-Native Voice Survey Platform

Voiceter.ai Native Mode is a fully end-to-end AI voice survey platform that requires no telephony infrastructure dependencies. Every step of the process — from survey design to data analysis — is managed by AI, with no human operators required at any stage.

How Native Mode Works

In Native Mode, AI voice agents automatically generate your survey script, manage consent flows, apply skip logic, and trigger automatic follow-up calls when an interview is complete. All interviews are recorded, transcribed, and analysed in real time, with results available in your dashboard the moment a call ends.

Native Mode Key Features

  • Fully cloud-based AI voice platform — no telephony infrastructure required
  • Real-time conversation management with dynamic skip logic
  • Automated consent flow with GDPR and KVKK compliant recording management
  • Support for 30+ languages and regional accent variants
  • Instant NPS, CSAT, and CES score calculation on every completed interview
  • AI-generated executive summaries and sentiment analysis per campaign
  • Data export in SPSS, Excel, CSV, JSON, and webhook formats
  • Full data ownership — your data stays exclusively in your infrastructure

Native Mode Use Cases

Native Mode is used by market research agencies, enterprise research teams, customer experience (CX) departments, and political research organisations. It is the ideal choice for teams looking to fully replace CATI and who prioritise complete data ownership and maximum interview quality.

Native Mode vs Bridge Mode

Native Mode delivers the highest quality AI voice interviews with full platform control, while Bridge Mode connects Voiceter's AI layer to an existing survey platform at 33% lower cost. Teams migrating from legacy CATI systems typically start with Bridge Mode and graduate to Native Mode as they scale.

Native Mode Pricing

Native Mode is priced on a per-minute usage model. Start with 50 free minutes — no credit card required. Enterprise and agency plans include dedicated support, custom SLAs, and volume discounts.

Native Mode

Your Entire Telephony Research Operation. Replaced by AI.

Native Mode gives you everything — questionnaire design, voice fieldwork, real-time monitoring, AI analytics, and compliance — in one platform. No call centre. No interviewers. No waiting for end-of-day reports.

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HOW IT WORKS

From Research Brief to Insight Report. In One Platform.

Native Mode handles the complete survey lifecycle — so your team focuses on insight, not logistics.

Describe your objective, industry, and respondent profile. The AI uses this context to generate your questionnaire and calibrate analytics.

Generate a complete, voice-optimised questionnaire with AI in under 60 seconds — or build manually with drag-and-drop. 7 question types, skip logic, piping, and 100+ research templates.

Upload your contact list, connect a CRM, or use the API to feed respondents dynamically. Quota management and DNC screening run automatically.

The AI Voice Agent places calls, conducts structured interviews in 30+ languages, handles interruptions and clarifications, and records every call. Thousands of parallel interviews — no dialler hardware.

Watch your fieldwork live. Response rates, quota fills, sentiment distribution, and audio quality scores update as each interview completes.

The moment fieldwork reaches significance, AI generates your executive summary, topic clusters, sentiment trends, and cross-tabulations. Export to PPTX, PDF, Excel, or SPSS.

QUESTIONNAIRE DESIGN

From Brief to Fielded in Under 60 Seconds.

Describe your research objective in plain language. Voiceter.ai generates a complete, structured questionnaire — calibrated to telephone interviewing best practices, not web survey conventions.

AI Generation

Input: industry + objective + respondent profile. Output: complete questionnaire with question order, skip logic, voice-optimised phrasing, AI Agent notes and introduction script.

  • One click to edit or re-generate
  • Voice-optimised phrasing throughout
  • Calibrated to telephone interviewing best practices

Drag-and-Drop Editor

Full visual builder. Add, reorder, duplicate, and configure questions from a properties panel. Logic Flow tab renders your branching as a visual flowchart.

  • No coding required
  • Visual branching diagram
  • Duplicate questions in one click

100+ Research Templates

Pre-configured templates across NPS, CSAT, brand tracking, product testing, employee engagement, and 20+ research categories.

  • Voice-optimised phrasing throughout
  • Industry-specific variants
  • Save your own templates for reuse

7 Voice-Optimised Question Types

Single choice, multiple choice, rating scale, NPS, yes/no, open-ended, and voice prompt — each designed for telephone interviewing, not screen reading.

  • Accepts natural spoken responses
  • Agent reads options aloud
  • Confirms selections conversationally

Skip Logic & Piping

Real-time logic evaluation mid-interview. Response piping, dynamic question ordering, and randomisation — all evaluated at runtime.

  • "You mentioned earlier…" piping
  • AND/OR conditions
  • Visualised in Logic Flow tab

AI Assistance In-Editor

Three embedded tools: Elaborate with AI, Agent Notes (hidden coaching instructions per question), and Satisfaction Context Detection.

  • Expand rough questions into research-grade language
  • Hidden per-question coaching for the agent
  • Auto-tag CSAT questions for analytics

VOICE AI AGENTS

Human-Like Interviews. Unlimited Scale.

Not an IVR. Not a bot. The Voiceter.ai voice agent listens, understands context, handles interruptions, and adapts phrasing in real time — in 30+ languages.

Human-Like Conversations

Sub-500ms response latency. Context-aware follow-ups, clarification handling, respondent objection recovery — every interview sounds natural and consistent at any volume.

  • Sub-500ms response latency
  • Context-aware follow-ups
  • Objection recovery built in

Unlimited Parallelism

No dialler hardware. No interviewer shift scheduling. Launch campaigns of any size in a single click. Voiceter.ai scales elastically — run overnight to maximise contact rates.

  • 1,000+ simultaneous outbound interviews
  • 24/7 fieldwork — no overtime
  • Automatic retry for no-answer

30+ Languages

English, Spanish, French, German, Chinese, Turkish and more — natively. Language is configured per project or workspace.

  • Turkish: confirmed native-quality delivery
  • No degradation in non-English languages
  • Per-project language and accent selection

Voice Persona Configuration

Choose from a library of voices and accents, set a custom persona name, and configure pacing and personality profile per project.

  • Multiple voices and accents per language
  • Custom persona name per project
  • Adjustable pacing and personality profile

Inbound & Callback Support

Respondents who miss your outbound call can dial back in on the same number — the agent resumes the interview exactly where it left off.

  • Inbound survey line per project
  • Callback scheduling managed conversationally
  • Responses unified in the same dataset

COMPLIANCE & SECURITY

Built-In Compliance. Not a Checklist.

Every interview Voiceter.ai conducts is governed by an automated compliance engine. GDPR, KVKK and TCPA requirements are enforced at the infrastructure level — not left to your team to check before each campaign.

GDPR / KVKK / TCPA Engine

Automated consent scripts, DNC list checking (<50ms per call), call time window enforcement, and opt-out processing — enforced on every interview without manual intervention.

  • Automated consent scripts
  • Call time window enforcement
  • Opt-out processing on every call

Consent Management

Explicit verbal consent captured and recorded at the start of every interview. Consent logs are stored for 7 years, tamper-proof, and exportable for audit.

  • Verbal consent recorded
  • 7-year tamper-proof storage
  • Exportable for regulatory audit

DNC Screening

National and custom DNC lists screened before every outbound dial. Sub-50ms check. Calls blocked automatically. Exclusion logged with timestamp.

  • Sub-50ms check per call
  • National + custom DNC lists
  • Exclusion logged with timestamp

Compliance Audit Trail

Seven-year immutable audit log covering every call: consent decision, interview start/end, opt-out events, data access. Ready for regulatory inspection.

  • Immutable 7-year log
  • Covers every call event
  • Ready for regulatory inspection

Data Residency & Encryption

Data at rest encrypted (AES-256). Data in transit encrypted (TLS 1.3). Standard Contractual Clauses available for GDPR (EU) and KVKK (Turkey) compliance.

  • AES-256 at rest
  • TLS 1.3 in transit
  • Standard contractual clauses

QUALITY MONITORING

100% of Interviews Scored. Zero Manual QA.

Voiceter.ai scores every interview automatically — audio quality, respondent engagement, agent performance, and compliance adherence — so problems are caught before they affect your data.

Audio Quality Scoring

Clarity score (0–100) per interview. Background noise detection, speech-to-silence ratio, connection stability — all measured automatically.

  • Clarity score per interview
  • Background noise detection
  • Interviews below threshold flagged

Real-Time Sentiment Detection

Sentiment tracked question-by-question throughout the interview — not just a single end-of-call score. Sentiment trend alerts for unusually negative clusters.

  • Question-by-question tracking
  • Sentiment trend alerts
  • Cluster-level anomaly detection

Full Interview Recording & Playback

100% recording coverage — no sampling. Synchronised transcript and audio playback from your results dashboard. Searchable across all interviews.

  • 100% recording — no sampling
  • Synchronised transcript + audio
  • Configurable 12-month retention

Anomaly Detection

Statistical outlier identification: unusually short interviews, inconsistent response patterns, high question-level drop-off. Surfaced as alerts in your real-time monitoring dashboard.

  • Unusually short interview detection
  • Inconsistent response patterns
  • Real-time dashboard alerts

Agent Performance Metrics

Speech recognition accuracy per interview, clarification request frequency, question repeat rate, and average interview duration vs. expected.

  • Speech recognition accuracy per interview
  • Clarification request frequency
  • Identifies poorly phrased questions

ANALYTICS & INSIGHTS

Insights That Write Themselves. Reports That Don't Wait for Monday.

Results are available the moment the first interview completes. Native Mode gives you a full analytics suite — from live dashboards to AI-written executive summaries.

Live Results Dashboard

Response distributions, rating averages, NPS scores, and open-ended transcripts — updating in real time. Filter by segment, date range, audio quality score, or sentiment.

  • Real-time updates as interviews complete
  • Cross-tabulate any two variables
  • Filter by segment, date, quality, sentiment

AI Executive Summary

Once fieldwork reaches statistical significance, AI generates a written executive summary: key findings, patterns, and actionable recommendations in plain language.

  • Key findings in plain language
  • Actionable recommendations
  • No analyst hours required

Topic Clustering & Sentiment Analysis

Open-ended responses automatically grouped into themes. Sentiment breakdown per theme. AI identifies emerging topics across fieldwork waves — without manual coding.

  • Automatic theme grouping
  • Sentiment breakdown per theme
  • Emerging topics across waves

Natural Language Query Bot

Ask questions about your data in plain English. The bot queries the full dataset and returns a written answer with supporting evidence.

  • "What did respondents aged 35–44 say about delivery speed?"
  • Full dataset queried
  • Written answer with supporting evidence

Trend & Wave Analysis

Compare results across multiple fieldwork waves. Statistical significance testing on every change. AI flags meaningful shifts and which changes are within margin of error.

  • Multi-wave comparison
  • Statistical significance testing
  • AI flags meaningful shifts

Export: PPTX, PDF, Excel, SPSS, CSV

One-click export to your format of choice. AI-generated PPTX reports include branded charts, verbatim highlights, and executive commentary slides ready for client presentation.

  • AI-generated PPTX with branded charts
  • Verbatim highlights included
  • Ready for client presentation

API & INTEGRATIONS

Fits Into Your Existing Stack. Or Replace It Entirely.

Native Mode runs as a standalone platform — or connects to your CRM, data warehouse, and research toolchain via REST API, webhooks, and native integrations.

REST API

Full programmatic control: create projects, upload contact lists, trigger fieldwork, retrieve results, and download transcripts. Developer docs at /docs.

  • Create projects programmatically
  • Trigger fieldwork via API
  • Retrieve results and transcripts

Webhooks

Real-time event notifications — interview completed, quota filled, compliance flag raised, anomaly detected. Configurable per project.

  • Interview completed events
  • Quota fill notifications
  • Compliance flag alerts

Zapier Integration

Connect to 5,000+ apps without writing code. Push completed interviews to Google Sheets, trigger Slack notifications when quota fills, sync respondents from Salesforce.

  • 5,000+ app connections
  • No code required
  • Common use cases pre-built

Data Export

SPSS, Excel, CSV, and JSON — full response-level exports with all variables, metadata, and quality scores included.

  • SPSS, Excel, CSV, JSON
  • Full response-level exports
  • All metadata and quality scores included

SSO & SCIM

SAML 2.0 and OIDC single sign-on for enterprise. SCIM user provisioning for automated onboarding/offboarding at scale.

  • SAML 2.0 and OIDC SSO
  • SCIM user provisioning
  • Automated onboarding/offboarding

USE CASES

Built For Every Voice Research Use Case.

CATI Replacement

Replace your entire telephone interviewing operation — no call centre, no interviewers, no shift scheduling.

Market Research Fieldwork

Run quantitative fieldwork campaigns at any sample size — from 100 to 100,000 interviews.

NPS & CSAT at Scale

Automate relationship and transactional surveys with full analytics and wave tracking.

Brand & Awareness Tracking

Continuous tracking studies with trend analysis and statistical significance testing.

Product Testing

Structured concept or product tests with open-ended probing and theme clustering.

Employee Research

Internal surveys with multi-language support and compliance-grade data handling.

Explore all use cases

<500ms

Response Latency

30+

Languages Supported

1,000+

Parallel Interviews

100%

Interviews Recorded & Scored

95%+

Speech Rec. Accuracy

7 yrs

Audit Trail

<50ms

DNC Check Per Call

0

Manual QA Steps

Not Sure Which Mode Is Right for You?

If you already run surveys in QuestionPro, Qualtrics, Alchemer, or another VoC platform — Bridge Mode may be a better fit. Add a voice channel without migrating a single survey or changing your reporting setup.

Compare Native vs BridgeExplore Bridge Mode

PRICING

All Features. Every Plan.

Native Mode is available on every Voiceter.ai plan — from Free Trial to Agency. There are no feature tiers. The only variable is the per-minute rate you pay for them.

PlanMonthlyPer Min
Free
$0—
Workspaces1
Pay As You Go
No fee$0.45
Workspaces1
Silver
$349$0.34
Workspaces1
Gold
$749$0.30
Workspaces2
PlatinumPopular
$1,999$0.267
Workspaces3
Agency
$2,999$0.15
WorkspacesUnlimited

Annual billing = 10/12 × monthly fee. All Native features included in all plans.

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