AI Voice Survey Platform for Market Research Agencies

Voiceter.ai gives market research agencies a scalable platform to replace CATI with AI voice agents. Run more projects simultaneously, reduce per-interview costs by up to 70%, and deliver faster results to clients — without adding headcount or telephony infrastructure.

Key Benefits for Research Agencies

  • Up to 70% cost reduction per interview compared to traditional CATI
  • Thousands of simultaneous interviews for rapid project scaling
  • Research cycle compressed from weeks to days
  • 30+ language support for global research projects from a single platform
  • Multi-client and multi-project agency dashboard for portfolio management
  • White-label options for branded research reports delivered to clients
  • Automatic retry logic and DNC compliance on every campaign

Agency Workflow Integration

Preserve your existing survey platforms (Qualtrics, QuestionPro) with Bridge Mode, or migrate to full AI voice survey infrastructure with Native Mode. API integration connects Voiceter.ai to your project management tools, CRM, and reporting systems for a seamless agency workflow.

Agency Compliance and Data Security

GDPR, KVKK, and TCPA compliance is built in. Each client project receives separate data isolation, full audit logs, and automated consent management. Data sovereignty options are available for agencies working with clients in regulated industries.

Migrating from CATI to AI Voice

Bridge Mode lets agencies add an AI voice layer to existing CATI infrastructure without disrupting current client projects. A phased migration plan allows gradual transition from human-operated CATI to fully automated AI voice surveys, with both modes running in parallel during the transition period.

Agency Economics and ROI

Agencies using Voiceter.ai report significant improvements in project economics: lower per-interview costs, faster turnaround times, higher completion rates, and the ability to take on more projects with the same team. The scalable AI infrastructure means project capacity grows without proportional cost increases.

Market Research Agencies

Your Clients Need CATI Fieldwork. You Don't Need a Call Centreto Deliver It.

Voiceter.ai replaces your human interviewer operation with AI — giving you unlimited fieldwork capacity, per-client workspace isolation, and margins that make telephone methodology competitive again.

Start Free — No Credit Card
Unlimited Client Workspaces
White-Label Ready
1,000+ Parallel Interviews

The Problem

CATI Fieldwork Is Eating Your Margins.

Fixed Infrastructure, Variable Revenue

Call centre costs are fixed. Client budgets are not. Every slow quarter, every cancelled project, every scope reduction hits your margin — while the call centre floor keeps running.

Margins Are Structurally Broken

Human CATI fieldwork delivers 25–35% gross margins at best. After project management, QA, and overhead, net margins are often single digits. There is no pricing power left.

Capacity Constraints Limit Growth

You can only run as many simultaneous projects as you have interviewers. Winning a large project means turning down others, hiring fast, or delivering late.

The Solution

AI Fieldwork Infrastructure. Built for Agency Operations.

Voiceter.ai gives your agency unlimited AI fieldwork capacity — with per-client workspace isolation, white-label delivery, and margins that make telephone methodology competitive again.

Per-Client Workspace Isolation

Each client gets their own isolated workspace — separate DNC lists, compliance configurations, voice personas, and data. No cross-contamination, no shared infrastructure.

White-Label Ready

Configure custom voice personas per client. The AI introduces itself with your client's brand name. Transcripts and reports carry your agency branding.

Unlimited Parallel Capacity

Run 10 client projects simultaneously without hiring a single additional interviewer. Scale up for large projects in hours, not weeks.

Research-Grade Voice Agents

Sub-500ms latency, 30+ languages, skip logic, response piping, and full compliance — the same methodological rigour your clients expect from CATI.

Client-Ready Deliverables

AI executive summaries, branded PPTX reports, cross-tabulations, and raw data exports in SPSS or Excel — ready to deliver without additional processing.

Multi-Market Compliance

Each workspace configured for the regulatory environment of that client's market. GDPR, KVKK, and TCPA enforced automatically per project.

Agency Workflow

A Project Lifecycle That Fits How Agencies Actually Work.

Six steps from brief to delivery — every one designed around agency operations, not generic SaaS assumptions.

01

Create a Client Workspace

Set up an isolated workspace for your client. Configure their compliance framework (which jurisdiction they operate in), their preferred voice persona, DNC list, and any custom introduction language. Takes under 10 minutes. Reuse the configuration across all their projects.

< 10 minto configure
Step 1 of 6

Agency Economics

From 30% Margins to 90% Margins.

What You Charge

Standard CATI fieldwork rate

1,000 interviews × 5 min avg × $1.50/min

$7,500

client invoice

What It Costs You

Voiceter.ai Agency plan: $0.15/min Native

$750

platform cost

Your Margin

vs. 25–35% with human CATI

No call centre overhead

~90%

gross margin

This example uses the Agency plan at $0.15/min Native rate. Actual margins depend on your client pricing, interview length, and plan. The structural shift — from fixed call centre cost to variable per-minute cost — is what changes the economics permanently.

Multi-Market Compliance

You Run Projects Across Markets. Compliance Runs With Them.

Each workspace can be configured for the regulatory environment of that client's market. Running a UK FMCG tracker and a US financial services study simultaneously? Each applies the right framework automatically.

Europe — GDPR

  • Lawful basis per project configuration
  • Consent with withdrawal mechanism
  • Right to erasure (<72 hours)
  • EU data residency options
  • SCCs available for cross-border transfer

Turkey — KVKK

  • Explicit verbal consent in Turkish
  • AI disclosure requirement (automated)
  • DNC enforcement, opt-out processing
  • 7-year consent audit trail
  • VERBIS documentation support

TCPA — United States

  • Prior express written consent verification
  • Interview window enforcement (8 AM – 9 PM local time, automatic)
  • Automated opt-out processing mid-interview
  • STIR/SHAKEN caller ID verification

Migration Path

You Don't Have to Shut Down CATI to Start Running AI Fieldwork.

Many agencies run Voiceter.ai alongside their existing operation during transition — starting with lower-sensitivity or boilerplate projects, validating data quality, and migrating progressively as confidence builds.

New Projects First

Start with new client wins or methodology-flexible projects — where there's no historical data to compare against. Use Voiceter.ai to quote competitively on price, win the project, then deliver via AI. Your existing call centre doesn't change.

Parallel Running

On a tracker with a long history, run both human and AI fieldwork for one wave. Compare data quality metrics, response rates, and verbatim depth. Demonstrate equivalence to your research director and client before full migration.

Full Migration

For boilerplate high-volume work (satisfaction surveys, NPS trackers, panel recruitment calls), migrate entirely. Free your human interviewers for complex qualitative or high-value consultative work where conversation depth matters.

Ready to Scale?

Replace Your Call Centre. Keep Your Clients.

Start free. No credit card required. Your first client workspace is ready in minutes.

Start Free — No Credit Card